TenFour

Support

Editing contacts

Edit people

  • Go to the People section of the application and browse to that person.
  • Click edit to edit their contact information.
  • Click close to close up the window.

  • To change your photo.

  • Click on Add photo.
  • You can upload a photo from your device. Finally you can zoom in and out and reposition the photo to fit in the circular frame.
  • Click save.

NB:People’s information can be edited by the user who owns that contact, as well as users with role admin and owner.

Setting preferred contacts

You can set your preferred contact methods. First browse to your contact in the settings and click edit. Press the more menu. Check the “Make this a preferred contact method.” Next time someone sends a Check-In to preferred methods, this is where you will receive the message. You can choose multiple contacts to be preferred.

Blocking contacts

If you prefer your organization to not reach you on a certain channel, you can block that contact will keeping in your contact information in case of emergency. First browse to your contact in the settings and click edit. Press the more menu. Check the “Prevent Check-Ins being sent to this [contact].” Check-In will no longer best sent to that contact.