TenFour

Support

Creating groups

What is a group?

In addition to sending Check-Ins to individual people in your organization, you can create groups of people. This helps save you time if you send lots of messages to the same group of people. Groups also help prepare you for an emergency, you could for example group people based on team, location, or risk level to reach them in a crisis.

Assigning People to Groups

  • In the upper right hand corner of Groups press the +Add button.    

  • Each group can have a picture, name and description. You can add people to the group by pressing  Add People where you can select from anyone in your organization.

  • A window will open with a list of people from your organization.
  • Choose the list of names to be added to the group by checking the boxes or by clicking select all.
  • Hit done , then create to save changes.

NB:Only admins and owners can create groups.


Alternative way to assign people to a group

  • Click on People
  • Check the checkbox at the right hand side of the user/users you wish to assign to a group on the TenFour app or by checking the checkbox at the top right corner to select all.
  • Click on action and drop down menu will appear.
  • Select add to a group.
  • A module will pop over with the number of users selected and a list of exciting groups.
  • Check the boxes next to the name of the groups you wish to add the users to.
  • Click save when done or close to avoid effecting the changes.

NB:When saved, at the bottom of the redirected page, a small module will appear for a few seconds before it disappears to notify you of the changes made.